NCCP Licensing Tool Kit Contents

Tool Kit Contents

The NCCP Risk & Compliance Template will assist you to create your own manual.

The template document contains the following sections as outlined below.

1	Business Summary
2	Compliance Approach
3	Dispute resolution
4	Conflicts of interest
5	Competency
6	Responsible lending
7	Financial Resource Adequacy
8	Technical Resource Adequacy
9	Human Resource Adequacy
10	Compensation Arrangements
11	Compliance reporting
	Appendices Appendix A: Customer Requirements and Objectives Appendix B: Income and Expenditure Statement

Tool Kit Contents