| Our People |
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Paul EldridgeMBT(UNSW), BA(Deakin), Cert IV TAA, AFAIM, MAITD - Chief Executive Officer
Paul has previously owned and managed a sales and marketing company developing an operating turnover of over two million dollars within a twelve month period. As a facilitator, Paul has been developing, motivating and training teams in sales, service delivery, customer service and business development for the past ten years. Paul is a certified Covey facilitator and has delivered a number of courses based on the Seven Habits of Highly Effective People. He has also written and facilitated an extensive amount of sales and personal development material for the Australian market as well as contributing to some of the courses offered by Intellitrain. Andrew HetheringtonBBEF, GDip FP, CertIV FS(F/MB), CERT IV TAE, FPA(Aff), CDec - Director & Chief operating Officer
With a strong technical and sales background, Andrew has authored and delivers a number of Intellitrain Certificate's, Diploma's and technical programs, and has extensive training experience having lectured for TAFE, FINSIA and various private training companies. Andrew has a Bachelor of Business (Economics & Finance) from RMIT University and the University of North Texas, USA; a Post-Graduate Diploma of Financial Planning; the Cert IV in Financial Services (Finance/Mortgage Broking) and the Certificate IV in Training & Assessment. Andrew is an Authorised Representative of WealthSure Pty Ltd and a member of the AFA, FPA, MFAA and COSL. Byron GrayB.Bus (Marketing) - General Manager
He holds a Bachelor of Business in Marketing and has significant experience in Sales, Marketing, Business Development and General Management. He started and built a successful financial software company from 1998 through until 2004 before joining one of South Australia's leading Financial Accounting & Consulting practices as a senior manager. He was a finalist in the 2002 Ernst & Young Entrepreneur of the Year award and twice been Marketing Manager of companies listed in the BRW Fastest Growing 100. Vicki O'CallaghanCert IV TAA, Cert IV Finance - National Operations Manager
Her expertise is not only confined to financial services but also to general and frontline management course facilitation. For the two years prior to her current role, Vicki was the National Training and Development Manager for international mortgage origination company eMOCA Pty. Ltd. Craig LeggoMTrainDev, Dip Mgt, Dip Bus (HR) - Senior eLearning Consultant
His learning and development experience extends from medium-sized to FTSE 100 companies, having led learning and change projects in the telecommunications, finance, mining, service and technology industries in both Australia and the UK since 1996. An accomplished instructional designer and trainer, he works to ensure participants are engaged, enthused and challenged and that, particularly in eLearning, the experience is a quality one. Graham HarlowDip FS (F/MB), CERT IV TAA - National Sales Manager
He holds a multitude of financial services qualifications, is a licensed finance & mortgage broker and in recent years has been sharing his extensive industry experience delivering Certificate IV and Diploma training throughout Australia. Margaret HarderCert IV TAA - Key Account Manager
Margaret prides herself on commitment to customer service and strongly believes in working with her clients to help the ongoing development of their people. Judy Fisher
Advanced Diploma of Financial Services (Financial Planning) - Student & Assessment Co-ordinator
She has a great depth of knowledge and real-life financial services industry experience having worked in a number of roles from Client Services through to providing ongoing Financial Planning Advice to Private Bank clients, Retail banking clients and Independent Boutique clients. Judy is extremely passionate about helping clients and her goal is to provide students with the skills and knowledge to confidently provide the high quality advice to their clients. Eric ReidCert IV WT&A, Cert IV Finance - Senior Financial Services Trainer
Eric has lectured at TAFE colleges and is in demand for his consulting skills. Eric actively provides consulting services to a number of direct clients and is a valuable consultant to Intellitrain as a non-executive director. Eric's chief role is to assist in setting the direction and standards for course delivery and content. John VisserDip Fin.Plan, Dip Mort.Lend, Cert IV TAA, Cert IV Frontline Mgt - Financial Planning Trainer & Assessor
John has also worked for Suncorp developing and delivering training to individuals entering the Financial Services industry using his practical experience gained through building his own business as an Insurance Broker and Financial Planner. He holds Diploma qualifications in Financial Planning and Mortgage Broking in addition to Cert IV in TAA and enjoys a reputation with Intellitrain for excellent training and support for students wishing to obtain their Financial Planning qualifications. Jo MeyerDip Ed, Dip Management, Cert IV Finance – Financial Services Trainer
In terms of industry experience, Jo has been in the banking and finance industry for the past 20 years. His roles within the industry have involved Sales, Marketing, Distribution and Training & Development. Jo has achieved great results in sales and holds numerous qualifications in the industry. He has held senior positions with Orix Australia, State Bank, Ray White Financial Services and FirstMac. Joseph has a track record for building high performers and is a real team player. He has a passion for excellence and professionalism and this is reflected in his energy and passion for the industry. Graham PorterCert IV TAA, Dip FS (F/MB) – Senior Financial Services Trainer – Financial Services Trainer
Graeme obtained his Diploma in Finance Broking in 2002 and plays a key role in developing and delivering the Intellitrain Diploma of Finance/Mortgage Broking Management. He also holds a Certificate IV in Training. He has a strong technical understanding of Finance and an unwavering commitment to his clients. He believes in developing and maintaining strong relationship with his clients in order to provide them with the most appropriate finance solutions to meet all their financial needs. The high quality of his client service and vast industry knowledge & experience shines through in his training and provides his students with the knowledge and tools to be highly successful brokers. Samantha McLellanDip Counselling, Cert IV TAE, Cert IV F/S (Bkpg), MasterNLP - Bookkeeping Trainer & Assessor
Samantha is a highly effective communicator who can motivate and interact with people with differing abilities, backgrounds and aspirations. Her down to earth approach and optimism instils confidence in others. Having developed a Career Transition Manual, she understands the importance of linking training sessions to each student learning style and frame of reference so they can maximise their learning. Denise BrewCertificate III in Office Administration, Certificate III in Financial Services, Diploma of Accounting - Accounts & Administration
Having successfully completed her Diploma of Accounting Denise is currently working towards the completion of her Advanced Diploma of Accounting & Bachelor of Accounting with a dedication to continuing her professional development. With an eye for detail and a flair for figures, Denise is passionate about her career in the finance industry and is enjoying being a part of the Intellitrain team. Amy BoonyohSenior Administrator & Traineeship Coordinator
Amy is currently studying a Bachelor of Creative Industries with a major in Interactive and Visual Design and a second major in Integrated Marketing Communications. Brett ManuelAdministrative Assistant - Student Services
Upon completion of year 12, Brett continued his studies completing a Certificate in TESOL, this provided him with the opportunity to travel overseas, teaching and gaining further insight on the needs and requirements of individual customers and students. Brett's other qualifications in Multimedia, his technical skill set, and his outstanding commitment to customer service makes him an asset to the Intellitrain team. Gordon RyanAdministrative Assistant - Student Services
Gordon has also undertaken study at TAFE successfully attaining a Certificate I in Media, Certificate II in Multimedia and a Certificate II in Warehousing, Transport & Logistics.
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Paul has recently completed his Master of Business and Technology with the University of New South Wales, holds a Bachelor of Arts as well as being an accredited Franklin Covey facilitator. He is an Associate Fellow of the Australian Institute of Management and a member of the Australian Institute of Training and Development. Paul has extensive experience in Management, Training, Sales and Service Delivery and has worked in a variety of industries including: - Retail, FMCG, Utilities, Finance and Information Technology. He has a history of building high performance teams with a strong customer service focus.
Andrew has extensive financial services experience having worked in ANZ Treasury, real estate and as a financial adviser with Westpac. In 2002 Andrew commenced Astute Wealth Management, a boutique financial planning business; and in 2004 Astute Finance & Leasing, a mortgage broking and mortgage planning business.
Byron has held several senior Marketing and Management positions during the past 20 years across multiple industries within Australia, North America and Europe.
Vicki has an impressive 20 + years experience in the banking and finance industry. As an Area Manager with a household name in Home Loans Vicki is dedicated to using her extensive knowledge to assist those entering the Mortgage Broking industry build successful businesses. Vicki has an extensive Learning and Development background in facilitation, assessment and project management. 
With a strong management and training background, Craig understands and deeply cares about the "human element" in business.
Graham has in excess of 40 years of experience working in the Financial Services industry. During the last 25 years he's worked in 4 states in both the commercial and residential lending arms of large financial institutions, having held several state and national management roles prior to beginning his own specialist mortgage broking and management company.
Margaret is an experienced finance professional dedicated to this industry having previously spent six years working with the MFAA looking after their members. Previous to this Margaret worked within a Quantity Surveying and Project Management company which was responsible for large developments in Dubai. Margaret joins us as a Key Account Manager and is responsible for managing Intellitrain's key national and state-based clients.
Judy has been working in the Financial Planning Industry for 12 years has an Advanced Diploma in Financial Services (Financial Planning) and is currently completing her Certificate IV in Training & Assessment.
Eric has over thirty five years experience in the financial services industry and has developed a number of courses in that time including the Certificate III Mortgage Broking and the Introduction to Mortgage Broking accredited by the MFAA. Eric is well-respected in the industry as an experienced trainer with a fantastic ability to make his learning sessions interesting and dynamic.
John is Queensland based and has been working for 30 years in the Financial Services industry with expertise in Direct Sales, Sales Training and Sales Management. He has recruited, trained and managed successful sales teams for CBA and Rams Home Loans in Financial Planning and Mortgage Broking respectively.
Joseph has been a part of the Intellitrain team for over nine years. He brings with him an enormous amount of industry knowledge and experience. Training and development has been the backbone to achieving great results and with his keen ability to build relationships and communicate he puts his heart & soul into facilitating courses for Intellitrain.
Graeme has been involved in the Finance Industry for 40 years, the last 15 of which as a Finance Broker providing Commercial, Residential and Asset Finance solutions to his clients.
Samantha has a strong philosophy to teach others to empower themselves. With skills gained throughout 20+ years of professional experience in a diversity of industries encompassing Financial Services, Psychology, NLP, Event Management and the VET sector, her training approach is practical, energising and empathetic, with a focus on taking manageable and realistic steps.
Denise has a strong accounts and administration background with over 10 years' industry experience with large corporate enterprises. Her career and interest in accounting began as a trainee providing administrative support in a software solutions company.
Amy began working at Intellitrain in July 2009 as an Administration Assistant after working in a range of client service roles. In her newly appointed role as Senior Administrator and Traineeship Coordinator, she provides support to the Executive Management Team, including marketing communications whilst also managing our Client Traineeship team.
Brett has recently joined the Intellitrain Operations Team as an Administrative Assistant in Student Services.
Gordon's previous roles have been primarily customer service oriented providing him with an outstanding level of knowledge and understanding of the needs and requirements of individual clients. His focus on the delivery of outstanding client support is an asset to our team and students.